Errors sending parameters to receivers

What do you consider to be the main weaknesses of the RadiMation software?
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incognito
Posts: 235
Joined: 03 Feb 2012, 13:07

Errors sending parameters to receivers

Post by incognito »

Errors sending some parameters to the receiver: some repetitive and controlled, some randomly and not controlled.
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joro
Posts: 440
Joined: 24 Aug 2011, 09:55
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Re: Errors sending parameters to receivers

Post by joro »

Modern receivers are complex and complicated measurement devices. And also because of the influence of software internally in those receivers, more options and variants of the same receivers are available. Because of this variation of the activated options in the receivers, it can indeed happen that setting of parameters are not working as expected, or are working similar on the same receiver with our without that option.
And to make it worse, the speed in which new receiver models are released, and the amount of firmware updates that are released, result in more variation and differences in the correct control of measurement equipment.

We have a lot of experience with the remote control of measurement equipment. With the correct and detailed information, we very often are able to provide you with a fast fix for communication problems. We strongly suggest, to contact us at support@radimation.com when you detect a communication problem. A RadiLog file that has captured the communication with the measurement equipment is very valuable, and very often contains all the information that we need to resolve the problem.
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