Printout template could not be found

[sast]

When trying to print my test results the following message is showed:

RadiMation Error_The printout template could not be found. No printout generated.png (16.25 KiB) Viewed 4046 times

Why is this message showed and how can this problem be solved?

Answer:

The error message is probably caused by the fact that the default location of the printout directory has been changed in RadiMation by the user, but the content has not moved to the new location (this is not automatically done).
Please, go to the menu -> ‘Configuration’ -> ‘Configuration’ -> and open the tab ‘Directories', it should look something like this:

Configuration - Configuration - Directories.png (34.17 KiB) Viewed 4046 times

Open the location of the ‘Printout’ directory that you see in your (windows) file explorer. This directory is most likely empty.

Now there are two possible solutions.
The first one is changing this directory location setting in RadiMation back to the default installation directory (probably C:\Program Files (x86)\DARE Instruments\RadiMation\Printout\). This directory should contain the printout files.
The second solution is to search for this default location and copy the file content from this default location to the directory you configured (e.g. L:\RadiMation\Printout\).
This should solve this issue with the printout message you’re currently seeing.